Introduction to Tulip Apps
Tulip Clienteling
Armed with valuable customer insights, store associates are using Tulip Clienteling to send personalized messages to their key customers and deliver a one-to-one experience that surpasses the expectations of today’s shopper.
Using the app, you can quickly access customer profile details such as customer notes and follow-up reminders. Use Tulip to send personalized text messages to customers, share the latest looks by email, extend birthday or anniversary wishes, or notify VIP customers of upcoming promotions.
Tulip Assisted Selling
Sell more by leveraging real-time product information and availability using Tulip-enabled devices running Tulip’s Assisted Selling app.
The app’s functionality is fully integrated with Tulip Clienteling app functionality. It features powerful search, scan, filter, and sort options, as well as detailed product collateral to help you find the right product in-store and online quickly and easily.
Tulip Runner
The Tulip Runner app connects store associates with backroom employees or other associates to retrieve products without leaving the customer’s side. Using the app, store associates engaged with a customer on the sales floor can quickly search in-store inventory and request help from a runner to seamlessly get the right product to them.
This app includes a runner request via product information pages, a runner response app, live notifications, support for wearables, and reporting for managers.
Tulip LiveConnect
With Tulip LiveConnect, customers can communicate with retail stores and store associates in real-time through a simple and intuitive user interface.
LiveConnect enables retail store associates to expand communication beyond the one-to-one model. Tulip’s LiveConnect solution is one of the first in this space to support omnichannel messaging on the most popular social chat platforms.
Tulip Appointments
Tulip Appointments is a real-time appointment booking solution to improve efficiency, increase store visits, and elevate touchpoints in your retail store operations.
The app enables retailers to pair customers with store associates by matching their needs and preferences. Through customized bookings, retailers can leverage their store team’s expertise to ensure customers are matched with the right level of care.