Tulip Admin Console

What’s on this page?

What is Tulip admin console

Tulip admin console is a self service tool, giving retailers the ability to enable, disable, or customize features on their own without having to submit a ticket to Tulip to make these desired customizations. The admin console allows retailers to customize apps for their business needs. For example, retailers can personalize Tulip apps with desired colors and their brand logo or enable or disable certain features such as the ability for store associates to apply multiple discounts to an order.

Getting started with admin console

This page walks through the steps required to set up the Tulip admin console for customers.

Admin environments

Two invites are sent by email, one for each of the environments, staging and production. These invitations for the Tulip admin console will be sent to you by our customer success team. Retailers are to select who is in charge of the admin console to manage changes and updates.

How To: Activate your admin console account

Before you start, set up two-factor authentication

Retailers need to download any Third Party TOTP Authentication App. Google Authenticator app is recommended by Tulip. Authentication apps such as Google Authenticator implement two-step verification services using the Time-based One-time Password Algorithm to authenticate users.
Download Google Authenticator for iOS
Download Google Authenticator for Android

  1. For each of your environment invites, select Activate Account.
  2. To set up your credentials, input your new password into both Password and Confirm Password, and then select Activate Account.

Note: This is a new password, and should not be the same as your email password. (Each admin console has its own user management, and does not tie into our centralized OAuth.) Keep this password somewhere safe, like Keeper.

  1. To activate two-factor authentication, use any Third Party TOTP Authentication App, such as the Google Authenticator app (recommended) to scan the QR code that appears on the Tulip authentication page.
  2. Point your mobile device at the QR code displayed on the Tulip authentication page and position the QR code within the green border on the device screen.
  1. To confirm that two-factor authentication is set up correctly, enter the Security Code that appears in your authentication app, and then select Authenticate on the Tulip authentication page.
How To: Sign in to admin console

Before you start

Make sure that you have activated your admin console account from your “Welcome to the Tulip Admin Console” invite email.

Sign in to admin console

  1. Navigate to the admin console page.

    Note: If you don’t remember or have lost your admin console URL, you can find it by using the button in your admin console activation email or you can contact your Tulip Customer Success representative.

  2. Sign in using your username and password, as well as the Auth Code that appears in your authentication app.

Managing employees

How To: Create a new employee
  1. Go to Stores > Employees
  2. In the upper right corner, select Create Employee.
  3. On the Create Employee page, fill in the information for the new employee you would like to create, and then select Save.

Note: The mobile number is the Tulip-provided number for SMS, not the store associate’s phone number.

How To: Edit an employee’s information
  1. Go to Stores > Employees
  2. Go to Actions and on the far right column, select the button that corresponds with the employee for which you would like to change their information.
  3. From the options in the dropdown list, select Update.
  4. On the Edit Employee page, make changes to the desired employee information, and then select Save.

Note the following:

  • The password is not visible but it’s there. When changing a password ensure a way to get it to the Associate (Tulip recommends a secure option like Password Pusher).
  • The mobile number is the Tulip-provided number for SMS, not the Associate’s number.
How To: Change roles and permissions of an employee

Changing an employee role changes the access permissions of the employee.

  1. Go to Stores > Employees
  2. Go to Actions and on the far right column, select the button that corresponds with the employee for which you would like to change their information.
  3. From the options in the dropdown list, select Update.
  4. On the Edit Employee page, under Role, select the desired employee role, and then select Save.
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